PLUSHIE HEAVEN COSSHOP TERMS AND CONDITIONS

Lenses

- A 50% deposit is required to secure an order. This deposit is non-refundable. -Upon arrival of shipment in South Africa, client will be notified and the balance of the invoice is to be settled before local delivery to client.
- Should a client receive their lenses in their sealed bottles and they are damaged in any way, they are to inform Plushie Heaven immediately on info@plushieheaven.co.za . Client is to please send a picture of the defect in the lenses, so that we may send this to the supplier to arrange a return, exchange or refund.
- Client is to please take note of the care instructions available on our website and Facebook page. Plushie Heaven will not be held responsible for any damage to your eyes due to negligence. If you are unsure of anything, always consult with your optometrist first.

Wigs

- A 50% deposit is required to secure an order. This deposit is non-refundable -Upon arrival of shipment in South Africa, client will be notified and the balance of the invoice is to be settled before local delivery to client.
- Wigs ordered are not styled or cut in any way. This is up to the discretion of the client.
- Should a client receive their wigs and there is a default, they are to inform Plushie Heaven immediately on info@plushieheaven.co.za . Client is to please send a picture of the defect in the product, so that we may send this to the supplier to arrange a return, exchange or refund.

Returns, exchanges and refunds are given at the discretion of the owners of Plushie Heaven Orders not claimed or fully paid for, within 30 days of arrival will be put up for sale on our sites to defray costs.